Frequently Asked Questions

All millwork and parts must be inspected prior to installation. While we strive for excellence in shipping, occasionally errors may occur. In the event of a discrepancy in quality, quantity, or profile, notice must be given to WESTCOAST MOULDING & MILLWORK LIMITED (WMM) as soon as possible and no later than 5 days after the arrival of the product. This includes material shipped to or worked by third parties including installers, painters, and pre-finishers. It also includes material sent to another location (i.e.: painter) prior to installation. A WMM representative will inspect the product in accordance with industry standards. Unacceptable products will be reworked or replaced. WMM will not be responsible for the product after it is installed and therefore be relieved of any liability for said product.

LIMITED WARRANTY: A manufacturer’s warranty applies to most products sold. This warranty may vary from product to product. In no event shall Westcoast Moulding & Millwork Limited (Westcoast) be liable for any special, incidental, exemplary, or consequential damages, or commercial loss of any kind (including loss of income or profits). Westcoast’s entire liability for breach of warranty is limited to the replacement of defective products, or to an amount not to exceed the price of defective products. This agreement excludes all implied warranties including, but not limited to, the warranties of merchantability and fitness for a particular use.